• General liability and marine claims handlers of insurers and reinsurers with at least one year of claims handling experience.
• Insurance brokers and reinsurer brokers with at least one year’s experience in handling freight and/or logistics liability claims.
• Loss adjusters or  or in-house claims handlers with at least one year of claims handling experience.
• General liability and marine underwriters, brokers, marine surveyors, and risk managers who wish to strengthen their foundation in liability insurance in bailment, freight and logistics contracts, warehouseman’s liability and international carriage conventions relating to cargo.

At the end of the programme, participants should be able to:

• Know the difference between  the legal role of the freight forwarder as an agent and that as a Principal.
• Understand  the liability risk exposure of the freight forwarder and logistics service provider and the sources giving rise to such liability i.e. tort, bailment, contract and breach of statutory laws.
• Understand  the common terms and provisions of standard trading conditions and bills of lading which affect the liability of the freight forwarder or logistics service provider.
• Explain the functions of the bill of lading and other transport documents.
• Know the law on the Carriage of Goods by Sea (Hague/Hague-Visby Rules and) the Carriage by Air (Montreal Convention), particularly applicable to the carrier.
• Understand the responsibilities of the multimodal transport operator and how the international carriage conventions apply to it.
• Know the ‘Dos’ and ‘Don’ts’ of handling a liability claim.
• Know loss evidence and  how to deal with the claim against the freight forwarder or logistics service provider.
• Explain the various insurance coverages applicable to the freight forwarder and the logistics service provider.

• Nature and background of the role of the freight forwarder
• The duties and responsibilities of the bailee at law
• The risks exposures of the freight forwarder and the logistics service provider
• Standard trading conditions and  practice
• Bill of lading and other transport documents
• The duties and responsibilities of the carrier under international carriage conventions
• Handling  freight liability claims
• Proving value added claims service to  the insured
• The types of coverage required for a freight forwarder or logistics service provider
  

Dan Yeo is a seasoned multi-disciplinary claims practitioner with wide industry experience, having previously worked as Regional Marine Claims Manager for multinational insurers, Head of Claims in a large Japanese insurer, a Marine Underwriter for an international Reinsurer. He also had  a short stint as an Insurance Broker. He has more than 30 years of claims, loss adjusting and marine adjusting experience in the APAC region.

With a deep passion for empowering the next generation of insurance professionals in the region,  he founded Navigating Asia Pte Ltd, a training consultancy company to impart his in-depth knowledge and share his valuable experience in general insurance.

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Full Course Fee: S$414.20 (incl. of 9% GST)