WhatsApp AI Agents: From Idea to Launch in a Day

Programme Highlights

Customer expectations on WhatsApp have changed. Prospects and customers expect fast, conversational responses - whether they are asking questions, requesting quotations, booking appointments, or following up on services.

This one-day hands-on workshop helps participants turn a real business use case into a working WhatsApp AI agent on Goma AI.

By the end of the day, participants will have designed, built, tested, and prepared a launch plan for their own AI agent.

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7 CPD Hours
Mode: Face-to-face training
Date: 13 July 2026
Time: 9.30 a.m. to 5.30 p.m.

For Whom

‍Insurance professionals‍
- Use WhatsApp AI to support quotations, policy enquiries, renewals, and customer follow-ups.
‍Business owners‍
- Handle enquiries, bookings, and customer questions more efficiently.
‍Independent professionals‍
- Create an always-available point of contact for prospects and clients.
- No prior coding or technical experience is required.

Key Learning Objectives

At the end of the programme, participants should be able to:

Identify a suitable WhatsApp AI use case for their business
Design a customer-friendly conversation flow
Build and test a working AI agent on Goma AI
Engage users effectively within the first few messages
Use AI to qualify leads, answer common questions, and guide customers to the next step
Prepare a seven-day launch plan for real-world rollout

Programme Leader

Ms. Val Yap

Founder, Goma AI

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The workshop is led by Val Yap, former founder of PolicyPal. With experience building technology businesses in Singapore and running AI workshops with SMEs and startups in Silicon Valley, Val helps non-technical professionals turn AI ideas into practical, deployable solutions.

Programme Fee

Full Course Fee: S$545.00 (inclusive of 9% GST)