Diploma In Personal Financial Planning (DPFP) SELF STUDY

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Exemption Policies

1. The maximum number of exemptions to be granted to any one candidate is 5 modules, regardless of the number of qualifications held by the candidate.
2. The qualification(s) used to apply for exemption(s) from the DPFP must not be awarded more than 10 years from the date of application.
3. Once an exemption has been granted, the candidate must register for the DPFP within 30 days from the approval date of exemption.
4. If there is no registration for the DPFP within the 30 days’ period, the candidate will need to re-apply for exemption as a fresh application and make the stipulated payment as required.
5. A candidate can apply for exemption at any stage during his/her study. However, there will not be any fee refund for the module already registered for.
6. For the DPFP (Self Study) option, should a candidate decide to apply for exemption after the first registered examination date, the time bar for completion of the DPFP (Self Study)will still start from the examination date which the candidate first registered to sit for.

Standard Exemptions

Besides the above exemptions, no other exemption requests will be entertained.

*SUSS BSc (Finance) holders with the specified basket of modules (Retirement Planning, Tax & Estate Planning, Risk Management & Insurance Planning, Financial Plan Construction, Managing Your Personal Finances) under the Finance Electives and University Core Courses.

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Grievance Procedure / Dispute Resolution

The SCI is committed to providing prompt and efficient channels for candidates to seek resolution for their dispute and grievance. A candidate’s dispute or grievance may arise from any experience aspect at SCI which the candidate believes to be unfair, unjust, or unreasonable. The SCI’s policies and procedures will take precedence over the dispute and grievance process. A candidate who is seeking dispute or grievance resolution must follow the 3-step Dispute and Grievance Resolution Process as outlined below. Each step must be completed before going to the next step.

STEP 1

Send an e-mail to Officer-In-Charge of the Programme via talk2us@scidomain.org.sg. The e-mail will be acknowledged within 3 working days. The Officer-In-Charge will investigate the dispute or grievance and provide a resolution to the candidate within 20 working days from date of receipt of the e-mail. SCI will make an effort to seek resolution at operational level. In all correspondence with SCI, the candidate must provide the following contact information:

• Full Name (as in NRIC);
• Student ID (as assigned by the SCI);
• Contact Number: Office & Mobile; and
• Programme Title & Modules/Subjects.

STEP 2

In the event that the resolution rendered is not resolved or unsatisfactory, the candidate may escalate the dispute or grievance to the Head of Department (HOD). The HOD will investigate the dispute or grievance and will provide a resolution to the candidate within 5 working days from date of appeal.

STEP 3

If a mutually amicable resolution cannot be found, the candidate may file an appeal with the SCI’s Chief Executive. The Chief Executive will investigate the dispute or grievance from an independent perspective, and will work with the SCI’s Senior Management to offer a resolution within 5 working days from the date of appeal to the Chief Executive.

In the event that the candidate and SCI are unable to resolve the dispute or grievance amicably, either party may approach the CPE’s Student Services Centre (SSC) for help. The officers at the SSC will review the issues and may refer the dispute to the CPE Mediation-Arbitration Scheme. If the dispute is not resolved through mediation at the Singapore Mediation Centre, the dispute will be referred for arbitration by an arbitrator appointed by the Singapore Institute of Arbitrators.

No calculators nor stationery will be provided. Candidates may bring their own non-programmable calculator. Please refer to the list for approved calculators below: -

• Casio FC 100
• Casio FC 100V
• Casio FC 200
• Casio FC 200V
• Hewlett Packard hp 10b
• Hewlett Packard hp 10b2
• Texas Instrument BA2+
• Texas Instrument BA2+Professional
• Sharp EL735
• Sharp EL738
• Sharp EL738F

Candidates have the sole responsibility to ensure that if their calculator has a jacket or casing, it must not contain any piece of paper, notes, etc. within the jacket/casing.