Published
April 29, 2026

Why Good Underwriters Make Poor Decisions

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Why Good Underwriters Make Poor Decisions

Underwriting is often viewed as a technical discipline but decisions are shaped as much by human judgement as by data and expertise. Even experienced underwriters can fall into unconscious bias traps that affect risk selection and portfolio outcomes.

This 1-hour complimentary webinar introduces the behavioural drivers behind underwriting decisions, highlighting where and why judgement can go wrong. Participants will gain practical insights into recognising these pitfalls and improving consistency in their decision-making.

As a preview of a full customised programme, the session offers a glimpse into how behavioural insights can strengthen underwriting discipline and enhance overall performance.

Webinar Topics

  • The Reality of Underwriting Decisions
        Why technical expertise alone is not enough
  • Cognitive Bias in Risk Assessment
        How unconscious biases influence judgement
  • Common Bias Traps and Their Impact
        How decision errors affect underwriting outcomes
  • Improving Decision Quality
        Simple tools to enhance objectivity and consistency
  • Q&A

Speaker

Mr. Alex Pui - Senior Vice President, Marsh Advisory (Tokyo)

Alex Pui, visiting scholar at Kyushu university, is a seasoned former Nat Cat underwriter with Swiss Re and climate analytics lead at Commonwealth Bank of Australia, Alex brings deep expertise in underwriting governance, natural catastrophe risk, climate analytics, and behavioural approaches to underwriting.

He has led global portfolio reviews, developed parametric solutions, contributed to underwriting guidelines, and partnered with behavioural experts to diagnose and mitigate underwriting biases. Recognised as RMIA’s Risk Leader of the Year(2022), he remains active in climate and risk research through UNSW’s CCRC.

if you have any questions, please feel free to contact us at events@scidomain.org.sg

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